Good Morning All,
I had annoying issue to troubleshoot today and I couldn’t figure out what was causing it for the life of me. Ok, that sounds dramatic…I was able to fix the issue.
The issue was I had no record button available in Lync meetings using the Lync 2013 Windows client. Further to that I found that when I tried to access the Lync Recording Manager I would get an error stating “The Program can’t start because MFReadWrite.dll is missing from your computer…”
Ok, I had some consistency. The odd thing was, on another laptop I had the record button and I could access the Lync Recording manager. I started comparing the two laptops and found that one had windows media player on it and one did not. Of course…I also noticed that these systems were running Windows 7 N.
Windows 7 N was built out of the demond of the european competition commission. It is windows without media player and media player components. Of course, Lync needs windows media player components and codecs to record. I did some searching around and found this update.
Media Feature Pack for Windows 7 N with Service Pack 1 and Windows 7 KN with Service Pack 1 (KB968211)
Once installed and rebooted, Lync on Windows N will be able to record and you will be able to access the Lync Recording Manager.